TERMS & CONDITIONS

DY/DX. STUDIO HAS PROVIDED THE FOLLOWING INFORMATIONS TO ENABLE OUR ONLINE VISITORS TO BE FULLY INFORMED OF OUR TERMS AND CONDITIONS. DY/DX. STUDIO HAS THE RIGHT TO CHANGE, EDIT, MODIFY, ADD, REMOVE, AND AMEND ANY TERMS AND CONDITIONS AT ANY TIME WITHOUT PRIOR NOTICE. BY USING THIS SITE, YOU ACKNOWLEDGE AGREEMENT TO THESE TERMS AND CONDITIONS.

 

1. PRIVACY POLICY

PERSONAL INFORMATIONS THAT ARE COLLECTED THROUGH MULTIPLE CHANNELS ARE KPET STRICTLY CONFIDENTIAL. BY CONTACTING US AND PURCHASING FROM US, YOU ARE CONSENTING TO THE COLLECTION OF YOUR DATA. 

 

2. CURRENCY

ALL PRICES ARE SHOWN IN UNITED STATES DOLLAR (USD). PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. ONLINE PRICES MAY DIFFER FROM PRICES AVAILABLE ELSEWHERE. 

 

3. ORDERS

UPON ORDERING FROM US, YOU ARE ENTITLED TO RECEIVE A CONFIRMATION EMAIL FROM US. 

 

4. PRODUCTS

WE AT DY/DX. STUDIO PUT IN OUR BEST EFFORT IN ENSURING PRODUCT AVAILABILITY AS DISPLAYED IN THE WEBSITE BUT PRODUCTS AVAILABILITY MAY NOT BE GUARANTEED DUE TO UNFORESEEN CIRCUMSTANCES. PLEASE DO TAKE NOTE THAT WHILE WE HAVE TRIED OUR BEST TO DISPLAY ACCURATELY THE COLOR OF THE PRODUCT, THE ACTUAL COLOR YOU SEE MAY DIFFER DEPENDING ON YOUR MONITOR AND MAY NOT BE ACCURATE.

 

5. PAYMENTS

PAYMENTS ARE CURRENTLY MADE THROUGH PAYPAL (FOR CREDIT CARD TOO). IF YOU WISH TO USE OTHER METHODS SUCH AS BANK IN OR BANK TRANSFER, YOU MAY CHOOSE THE OPTION OF "OFFLINE PAYMENT" DURING CHECKOUT. 

YOU WILL THEN FIND MULTIPLE BANK ACCOUNTS IN YOUR INVOICE, FEEL FREE TO PICK WHICHEVER MOST CONVENIENT TO YOU AND BANK IN OR DO BANK TRANSFER. 

PLEASE THEN SEND US THE PROOF OF PAYMENT THROUGH YS@DYDXSTUDIO.COM ALONG WITH YOUR ORDER NUMBER. 

 

6. SHIPMENT AND DELIVERIES

WE PROVIDE WORLDWIDE SHIPPING. ALL RISKS OF LOSS AND DAMAGE ARE TO BE BEARED BY YOU, THE PURCHASER FROM THE TIME THE PRODUCT(S) LEAVE OUR FULFILMENT HOUSE. DELIVERY IS DEEMED COMPLETE AND TITLE TO PRODUCT(S) PASSES TO YOU UPON THE ACCEPTANCE OF SHIPMENT BY A COMMON COURIER. AN EMAIL WITH SHIPPING INFORMATIONS WILL BE SENT OUT TO YOU ONCE YOUR ITEM(S) HAVE BEEN SENT OUT. 

 

7. SHIPPING COSTS

SHIPPING COST VARIES BASED ON THE DESTINATION AND WEIGHT OF TOTAL ITEM(S) ORDERED. SHIPPING COST WILL BE CALCULATED AT THE CHECKOUT PAGE.

 

8. CUSTOM & IMPORT DUTIES

ANY CUSTOMS OR IMPORT DUTIES THAT MAY BE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION COUNTRY MUST BE PAID BY THE RECIPIENT OF THE PARCEL. PLEASE REFER TO YOUR LOCAL CUSTOM OFFICE BEFORE PLACING ORDER TO AVOID ANY UNEXPECTED CHARGES. PLEASE TAKE NOTE THAT WE DO NOT ACCEPT RETURNS AND/OR REFUNDS ON PARCELS IN THE SITUATION WHERE CUSTOMERS DO NOT WANT TO PAY FOR CUSTOMS. 

 

9. RETURNS AND REFUNDS

ALL SALES ARE FINAL. PLEASE REVIEW YOUR ORDERS VERY CAREFULLY BEFORE MAKING THE FINAL PURCHASE. IF THE PRODUCTS RECEIVED APPEAR TO BE DEFECTED OR HAVE ARRIVE DIFFERENTLY FROM WHAT YOU HAVE PURCHASED, PLEASE CONTACT US AT YS@DYDXSTUDIO.COM WITHIN 7 DAYS FROM THE RECEIPT OF THE PRODUCTS. 

ITEM(S) MUST BE RETURNED UNWORN, UNWASHED, UNALTERED, UNUSED AND UNDAMAGED (UNLESS DEFECTED BY PRODUCTION ERROR).

ALL RETURNED ITEM(S) ARE SUBJECT TO QUALITY CONTROL. 

DY/DX. STUDIO RESERVES THE RIGHT TO REFUSE A RETURN IF THE PRODUCT(S) HAVE ANY SIGNS OF WEAR, ALTERATIONS, MISUSE OR DAMAGE (UNLESS DEFECTED BY PRODUCTION ERROR). 

 

THAK YOU FOR SHOPPING WITH US AND WE HOPE YOU HAVE A GREAT EXPERIENCE!